Service Agreement
Last updated: September 15, 2026
This Detailing Service Agreement ("Agreement") is between you, the customer ("Customer," "you"), and Jimmy's Detailing ("we," "us," "our"). This Agreement applies to all detailing services performed in-shop or mobile at your location. By booking a service and checking the agreement box at checkout, or by providing verbal/written consent via text or email, you agree to this Agreement.
1. Payment Terms - Payment After Completion
As stated in our Terms of Service, payment comes after the job's completion and customers are entitled to pay after completion.
You will have the opportunity to inspect the vehicle upon completion before payment is collected. Payment is due immediately after that inspection unless we have agreed in writing to other terms (e.g., fleet account, NET-7). We accept cash, card, and payment methods via Wix.
If you are not present at completion for a mobile job, photos/videos of the completed work will be sent to you and payment will be due upon receipt.
2. Customer Responsibility - Removal of Personal Items
Customer must remove all personal items from the vehicle prior to the detail.
This includes but is not limited to: jewelry, watches, cash, coins, electronics, AirPods, chargers, sunglasses, makeup, toys, important documents, firearms, medications, and any other valuables.
For interior details, please also remove items from glovebox, center console, door pockets, trunk, and under seats to allow full cleaning access.
3. Limitation of Liability for Personal Property - Vacuuming / Loss / Damage
4. Vehicle Condition, Pre-Existing Damage, and Additional Charges
Jimmy's Detailing is NOT liable for any items not taken out of the car prior to the detail.
If personal items are left in the vehicle, we are not liable for them being broken, vacuumed up, lost, displaced, or damaged during the detailing process. High-powered vacuums, steamers, brushes, and compressed air are used and small or loose items can be accidentally vacuumed or moved.
If we notice a valuable or loose item, we may set it aside in a safe location as a courtesy, but we are not liable if an item is overlooked, vacuumed, or otherwise displaced during cleaning. Customer assumes all risk for personal property left in the vehicle.
We will perform a pre-inspection walk-around and may take photos/video of pre-existing damage. Jimmy's Detailing is not responsible for any pre-existing damage, including but not limited to: scratches, swirl marks, rock chips, paint fading, clear coat failure, cracked windshields, dented trim, loose emblems, aftermarket accessories, or worn leather.
Customer must provide safe access to the vehicle at the scheduled time and location, with at least 1/4 tank of fuel if an engine bay service is requested.
If the vehicle is excessively dirty beyond a standard detail - including but not limited to: hazardous waste, mold, biohazards (blood, vomit, feces), excessive pet hair, infestations, or heavy construction debris - we reserve the right to:
a) Apply an additional charge with customer approval, or
b) Refuse or stop service for safety reasons. A minimum service fee may still apply.
We do not guarantee 100% removal of deep scratches, stains, odors, pet hair, or mold. Detailing improves appearance but does not restore the vehicle to new condition.
5. Recording and Marketing - Photo / Video Notice
The job will be recorded and may be posted for marketing and protection purposes.
For quality assurance, liability protection, and marketing (Instagram @jimsautodetailing, Facebook @jimmysvehicledetailing, website, TikTok), we photograph and video record our work, including before/during/after footage. This footage also serves as evidence of vehicle condition before and after service.
By agreeing to this Agreement, you grant Jimmy's Detailing permission to use such photos and videos for marketing and portfolio purposes.
License Plate Privacy - Customer Choice: You have the power to decide if your license plate is blurred out. Some customers like showing off their custom plates. At the time of service, please tell us your preference:
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Option A: Blur my license plate in any public posts
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Option B: Do NOT blur my license plate - you may show it
If you do not specify, we will blur your license plate by default for privacy. If you later want a post removed or edited, contact us and we will remove or re-edit it within 48 hours.
6. Customer Inspection and Satisfaction
Customer is entitled to inspect the vehicle after completion. Any concerns must be raised at that time. We will make reasonable efforts to correct any missed spots or issues related to the service package you purchased while we are still on-site. Once the vehicle leaves or we leave the location and payment is made, the service is considered accepted.
8. Right to Refuse Service
We reserve the right to refuse or terminate service if we encounter unsafe conditions, illegal items, harassment, or if the work environment is deemed unsafe for our staff or equipment.
7. Chemicals, Surfaces, and Aftercare
We use professional-grade detailing chemicals. We are not liable for reactions on already damaged, repainted, or aftermarket surfaces, or for sensitive materials that were not disclosed to us. Please inform us of any known issues (e.g., cracked leather, loose headliner, aftermarket tint) before service.
Aftercare instructions will be provided for services like ceramic coatings or interior protection. Failure to follow aftercare may void any stated durability or warranty for that service.
10. Agreement and Signature
By booking online and checking the box "I agree to the Detailing Service Agreement" or by replying "I agree" via text/email, or signing below for in-person bookings, you acknowledge you have read, understood, and agree to be bound by this Agreement, including the personal property disclaimer, payment after completion, and recording/marketing terms with license plate options.
Customer License Plate Preference (circle one): BLUR / DO NOT BLUR
Customer Name: ___________________
Customer Signature: ___________________ Date: _____
Vehicle: ___________________ Plate: ___________________
9. Limitation of Liability
To the fullest extent permitted by New Jersey law, our total liability for any claim arising from our services is limited to the total amount you paid for that specific service. We are not liable for indirect, incidental, or consequential damages, loss of use, or loss of personal property as described in Sections 2 and 3.
Contact Information
Jimmy's Detailing
Email: sales.jimsdetailing@gmail.com
Phone / Text: (201) 870-8548
Website: jimmysdetailing.com
Jim's Detailing is not liable for any damage to your vehicle caused by the service. All work is performed to the best of our professional ability.